The staff here is AMAZING! I came here for my ultrasound to find out the sex of my munchkin, and they were soooo amazing.My bf and I were running late(his fault, not mine! lol), and there was a huge accident causing major traffic(Ironically, the accident was caused by an employee of theirs, so they were fully aware of it) and road closed from construction. I called and let them know wed be late. We ended up being 30minutes late, and being a hormonal pregnant woman worried shed miss her appointment to see her munchkin on tv, I walked in crying since they had told me if I was more then 15mins late I had to reschedule. But alas! I did not have to, they saw me instantly, I waited MAYBE 10minutes. The waiting room was incredibly packed though, almost every seat taken, so I suppose your wait time depends on the service youre there for.They were so so so so sweet! I love that they have big flat screen tvs on the wall so you can lay back and watch your munchkin dance around. And lucky for me my munchkin had his legs wide open so you could see his little boy parts no problem =)